01Information We Collect

We collect only the information necessary to provide our fire safety services and respond to your inquiries. This includes:

• Contact information — your full name, phone number, and email address
• Location information — your building or establishment address for the purpose of scheduling a site inspection
• Business information — the type and size of your establishment, relevant to fire safety compliance assessment
• Communication records — messages, inquiries, or requests you send to us via Facebook Messenger, email, or phone

02How We Use Your Information

The information you provide is used exclusively for the following purposes:

• To contact you and schedule your free FDAS site inspection or quotation
• To assess your building’s fire safety compliance needs
• To provide quotations, proposals, and related fire safety services
• To follow up on ongoing projects or service inquiries
• To send relevant fire safety information, reminders, or service updates you have requested
• To improve our services based on your feedback

We will not use your information for unrelated marketing purposes without your explicit consent.

03How We Share Your Information

North Point Safety Systems does not sell, rent, or share your personal information with any third party for their own marketing or commercial purposes.

Your information may be shared only in the following limited circumstances:

• Within our team — shared internally with our technicians and project coordinators solely for the purpose of delivering your requested service
• Legal compliance — disclosed if required by Philippine law, regulation, or a valid court order
• With your consent — shared with any other party only if you explicitly authorize us to do so

04Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

• Lead inquiry data is retained for up to 12 months from the date of collection
• Client project records are retained for up to 5 years to support warranty, maintenance, and compliance documentation
• You may request deletion of your data at any time by contacting us directly

05Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the following rights regarding your personal data:

• Right to be informed — to know what data we hold about you and how it is used
• Right to access — to request a copy of the personal information we hold about you
• Right to correction — to request correction of inaccurate or incomplete information
• Right to erasure — to request deletion of your personal data, subject to legal retention requirements
• Right to object — to object to the processing of your data for purposes not related to your service request

To exercise any of these rights, please contact us using the details in Section 10.

06Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

• Limiting access to your data to authorized personnel only
• Using secure communication channels where available
• Not storing sensitive data in unsecured formats

While we take these precautions, no method of data transmission or storage is 100% secure. If you have concerns about the security of your information, please contact us immediately.

07Third-Party Platforms

We collect some information through Facebook lead forms and our Facebook business page. The collection and handling of data on these platforms is also subject to Meta’s Data Policy, which governs how Facebook processes information on their platform.

We encourage you to review Meta’s Privacy Policy at facebook.com/policy to understand how they handle your data independently of our use.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external websites.

08Children’s Privacy

Our services are intended for business owners, building administrators, and property managers. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted information to us, we will delete it promptly.

09Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last Updated” date at the top of this page.

We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us: